FAQs


Q: What methods of payment do you accept?
A: We accept the following methods of Payment.
i) PayPal
ii) Credit Card
iii) PayPal Credit


Q: How do I buy a part or place and order?

A: Click HERE and follow instructions to place your order.


Q: Where can I find the ID Plate with Model and Frame Number / Serial of my vehicle?
A: The ID plate is generally located on the firewall in the engine compartment or on the center pillar of your car. For trucks it is generally located on the chassis frame.


Q: Can I return the parts I have paid for?
A: Our return policy is 14 days from the date of receipt. Any qualifying order can request a refund within 14 days for any reason. Click HERE to read more about our Returns & Replacements policy.


Q: Are these parts guaranteed?
A: We do not guarantee our spare parts. All the parts we ship are checked and inspected before dispatch to make sure they are in good working condition. In the event that you have problems with the parts, please contact us and we will try to help.


Q: When do I receive the parts I have ordered?
A: We take about 14 to 28 business days to ship your order. Then you should add shipping times on top of that. Speed and price depend on product type and destination. More than half of our orders are shipped within 14 to 28 business days or less.


Q: Are the parts covered by insurance for damage, loss or theft in shipment?
A: All our consignment is covered by insurance. Insurance policy compensates for damages, loss or theft in shipment.


Q: What would you do if the ordered part is not available after I have paid for?
A: We will do our best to find you an equivalent or a compatible part. In case this alternative fails we will make a full refund or we will credit your payment for your future purchase with your consent.